What’s Your One Thing That Will Make All the Difference?
I am a fan of anyone who is a master of their craft. It takes dedication and hard work to become regarded as one of the best in any field you choose to focus on. One such idol of mine is Jerry Seinfeld. A man so famously known that you don’t even need to say…Read
This is What Extraordinary Customer Service Looks Like
Technology advances in the real estate industry were already moving at warp speed prior to the pandemic with companies like Zillow, Open Door and Trulia harnessing the power of big data to capture the attention of buyers and sellers. However, technology – regardless of how shiny and new – cannot compete with exceptional customer service…Read
What Has COVID-19 Taught You? Never lose the lesson.
Winston Churchill eloquently said, “Never let a good crisis go to waste.” COVID-19 has presented itself as an opportunity to flounder or flourish. Crises gives way to opportunities that would not normally be present. However, the onus is on us to seize the lesson. Quarantine and physical distancing has forced us to adapt, learn and…Read
The Old, Now and New Normal in Real Estate Post-COVID
When it comes to real estate today, we have three “normals” we’re dealing with. As we look back (Pre-COVID), we had the “Old Normal” where open houses were plentiful, in-person showings were encouraged and the markets were heating up for a great spring. The “Now Normal” is of course much different with a temporary ban…Read
Seven Sales Lessons I Learned from Star Wars
I am a die-hard Star Wars fan. Before the days of reserved seating at the theatre, I would stand in line for up to 20 hours to catch a midnight showing. I’ve met Carrie Fisher, while dressed as Princess Leia at a convention in 2015, and I have the symbol of The Rebel Alliance tattooed…Read
Is Now a Good Time to be a REALTOR®?
There’s no doubt about it, things have changed dramatically in the real estate industry in recent years. Changes fueled by increased transparency, new technologies and in some cases, government intervention, to name a few. If there’s one thing I know for sure, it’s that change in this industry will continue at a rapid pace. So,…Read
Reading With Richard – Happiness and Motivation
. Looking for some inspiration? Here’s a list of my favorite books on happiness and motivation. . Happiness The Happiness Advantage by Shawn Achor In line with the BE, DO, HAVE model we teach at RRi, The Happiness Advantage promotes the theory that happiness fuels success, not the other way around. . Authentic Happiness…Read
Double Your Productivity Using The Science of Willpower
Did you know, your brain is roughly 2% of your body weight but it uses 20% of your energy?1 Why is that? It’s because discipline (willpower) requires our brain which in turn depletes our energy. Throughout the day, we exercise discipline to make a million decisions. This is why it’s much harder to do things…Read
35 Ways to Get Inspired Right Now
It happens to the best of us – things are going along relatively smooth, you feel good, in control and then, crash; you hit a wall. Maybe you’re in a busy market and you’re feeling burned out. Maybe you find yourself in a slower market and you’re feeling uninspired to prepare and prospect. Regardless of…Read
5 REALTORS® Who Are Doing Video Right
RRI coaching members are extremely talented and we’re always excited to feature them. Video is hot (and here to stay) so I thought I’d show you some creative videos our members have produced and break down what they’re doing right. Here are 5 RRI coaching members (who are active real estate professionals) and their incredible…Read